These terms govern your use of Chatera (“the Service”), operated by Chatera (“we”, “us”). By claiming a name, publishing a page or paying for a plan you agree to them. If you do not agree, do not use the Service.
1. What the Service is
Chatera gives you a public page, at an address you choose, on which an AI assistant configured by you answers questions from visitors on your behalf. The assistant is generated by third-party language models. It can be wrong, and you are responsible for what you tell it to say and for reviewing what it says.
2. Your account
- You must be at least 16 years old, or the age of digital consent where you live.
- A name you claim is held for 24 hours; it becomes yours when you publish with an email address.
- Access to a published page is by a one-time code sent to that email. Keep the mailbox secure; anyone who controls it controls the page.
- You may not claim names that impersonate a person, brand or organisation you do not represent, or names reserved by us.
3. Acceptable use
You agree not to use the Service to:
- break the law, infringe anyone’s rights, or deceive visitors about who they are talking to;
- publish content that is unlawful, harassing, hateful, sexually explicit, or that promotes violence;
- collect personal data from visitors beyond what they volunteer in a conversation;
- probe, overload or interfere with the Service, or use it to generate content in bulk.
We may suspend or remove a page that breaches these rules, and will tell you why where the law allows.
4. Plans and payment
- Free pages include a monthly allowance of assistant usage, measured in model tokens. When it is used up, visitors are told the assistant is away until the allowance resets.
- Pro is a monthly subscription with a larger allowance. Prices are shown on the pricing page and at checkout.
- Payments are processed by Polar Software Inc., our merchant of record. Polar’s terms apply to the payment itself.
- Subscriptions renew monthly until cancelled. You can cancel at any time from your dashboard; Pro stays active until the end of the paid period. See the Refund Policy.
- We may change prices with at least 30 days’ notice by email.
5. Your content
You own what you put into Chatera: your prompt, your files and your page. You grant us the licence needed to host it, show it to visitors, and send it to the model providers that power the assistant. We do not use your content to train models.
6. Conversations with visitors
Conversations on your page are stored so you can read them and so the assistant can keep context. Visitors are told they are talking to an AI. You are the controller of the data visitors share with your page; we process it on your behalf as described in the Privacy Policy.
7. Availability and changes
The Service is in beta. We aim for it to be available continuously but do not guarantee it, and we may change or withdraw features. We will give reasonable notice of material changes where we can.
8. Liability
The Service is provided “as is”. To the extent permitted by law we exclude all warranties and are not liable for indirect or consequential loss, or for what the assistant says. Our total liability to you in any 12-month period is limited to the amount you paid us in that period. Nothing here limits liability that cannot be limited by law.
9. Ending the agreement
You can delete your account at any time from Settings; that removes your page, your data and any subscription. We may end the agreement if you breach these terms. Sections 5, 8 and 10 survive termination.
10. General
These terms are the whole agreement between us about the Service. If a part is found invalid the rest still applies. We may update these terms; the date above shows the latest version, and continued use after a change means you accept it. Questions: hello@chatera.ai.